Privacy Policy

Account Information

• Full name
• Email address
• User role (teacher or student)
• Profile photo (optional)
• Timezone preference
• Language preferences

Class and Learning Data

• Class schedules and bookings
• Class materials and content
• Student progress notes (created by teachers)
• Group memberships and enrollments
• Attendance records

Payment Information

• Payment transaction records
• Billing information
• Credit/session balances
• Revenue records (for teachers)

Technical Data

• Session cookies for authentication
• Browser type and version
• Device information
• IP address

International Data Transfers

Your data is stored within the European Union on Supabase infrastructure located in the EU (Frankfurt region, eu-central-1). Where data is transferred outside the Republic of Serbia or the EU/EEA, such transfers are made in accordance with applicable data protection law, including through appropriate safeguards where required (for example, standard contractual clauses).

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Account data: Until you delete your account, then 30 days for backup purposes
• Class and learning records: For the duration of the teacher-student relationship plus 1 year
• Financial records: Minimum 5 years as required by Serbian tax law
• Communication records: 2 years from last contact

Your Rights

Under Serbian data protection law and GDPR, you have the following rights:

To exercise any of these rights, please contact us at hello@teeachie.com. We will respond within 30 days as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmission
• Secure authentication and session management
• Regular security updates and patches
• Access controls and role-based permissions
• Encrypted database storage
• Regular security audits and monitoring

Cookies

We use only essential cookies necessary for the operation of our platform. These include:

• Authentication cookies: To keep you logged in and maintain your session
• Preference cookies: To remember your language and timezone settings

We do not use analytics, advertising, or tracking cookies. For more information, please see our Cookie Policy.

If we introduce any non-essential cookies in the future (for example, for analytics or advertising), we will ask for your consent in advance and update this Privacy Policy and our Cookie Policy.

Children's Privacy

Our platform may be used by students of all ages, including minors. Student accounts for minors are created only when a teacher invites the student and a parent or legal guardian is involved. We expect the parent or guardian to create and manage the student's account or to supervise the account creation and use.

For minor students, we process personal data based on the contract with, and consent of, the parent or legal guardian, together with our legitimate interest in providing and improving the Platform.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our platform or sending you an email. The "Last Updated" date at the top of this policy indicates when it was last revised.